Depositing funds into your ArenaPlus account is quick and easy. Follow the steps below and refer to the additional information for over-the-counter deposits, deposit limits, and troubleshooting tips.
Step-by-Step Instructions
Log In and Access Your Account:
Log into your ArenaPlus account.
Navigate to the Account tab.
Click on Deposit:
Select the Deposit option from the menu.
Choose Your Payment Method:
Available options include:
GCash
Maya
GrabPay
Over-the-Counter (options include 7-Eleven, Security Bank, SM
Payment, M Lhuillier, and Load Central)
eVoucher
Enter the Deposit Amount:
Input the amount you wish to deposit (minimum ₱100).
Submit and Confirm:
Click the Submit button and confirm your deposit.
Payment Details for GCash, Maya, and GrabPay
For these methods, you will receive a QR code to scan or log into
your respective account (GCash, Maya, or GrabPay) to complete the
payment.
How to Complete an Over-the-Counter Deposit
Obtain a Deposit Reference:
Initiate a deposit payment through the ArenaPlus app or website to
receive a deposit reference number.
Make the Payment:
Visit the nearest participating outlet (7-Eleven, SM Payment, or M
Lhuillier).
Provide your deposit reference number to complete the transaction.
Important Details:
Biller Name: Use PAYEXPRESS/Paynamics as the biller name.
7-Eleven Specific: Payments are processed through the cashier, not
via the Cliqq machine.
Minimum Deposit: ₱100
Maximum Deposit: For GCash: up to ₱500,000
For other payment methods: up to ₱20,000
4.1 Deposit Not Credited
If your deposit is not credited to your ArenaPlus account, consider
the following possibilities:
Incomplete Payment or Transfer: Double-check that the payment was
fully processed.
Payment Merchant Maintenance or Delay: There might be delays due to
maintenance.
Action:
If your amount has been deducted from your GCash or Maya wallet but
not credited to your ArenaPlus account, contact Customer Support.
When contacting support, be sure to provide:
Payment confirmation or deposit receipt
Reference number
Payment date and time
4.2 Deposit Still in Waiting Status
If your deposit remains in a waiting status but the amount was
deducted from your wallet, please get in touch with Customer
Support.
Remember to include:
Payment confirmation or deposit receipt
Reference number
Payment date and time
4.3 GCash Mini App Requirement
Important Note:
If you attempt to deposit through the ArenaPlus website instead of
the GCash Mini App, you will receive an error message:
"Please deposit or withdraw via the GCash Mini App of ArenaPlus."
Tip:
Accounts created via the GLife or GCash app must use the ArenaPlus
Mini App for deposits and withdrawals.
How to Deposit/Cash Using Load Central: Visit a nearby Load Central
store.
To complete the deposit, provide your registered phone number or
ArenaPlus user ID.
Physical Store:
If you have deleted the text confirmation of your payment from
GCash, you can still retrieve your deposit reference number:
Open the GCash App.
Go to "Activity": Look for your payment to ArenaPlus.
View Details: Click on "Details" to view the reference number.
Simply follow these instructions and tips to make a seamless deposit
in ArenaPlus. Enjoy your gaming experience, and happy betting!
