ArenaPlus Withdrawal Guide
Learn about ArenaPlus withdrawals, including available methods, processing times, limits, verification, and common issues
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Requesting a Withdrawal
How to cashout your balance
How do I withdraw my winnings?
E-wallets (GCash, Maya), bank transfer, and select cards are available, shown on the Withdraw page based on your account.
Which withdrawal methods are available?
E-wallets (GCash, Maya), bank transfer, and select cards are available, shown on the Withdraw page based on your account.
Can I withdraw to a different account than I deposited from?
For security, withdrawals must go to a payment method registered under your own verified name — usually the same one used to deposit.
Processing Times
How long a withdrawal takes to complete
What's the minimum deposit amount?
For your first deposit, the minimum amount is ₱500. Deposit limits for subsequent deposits may vary depending on the payment method. The maximum deposit amount is ₱50,000 per transaction.
Check the Cashier section for the limits applicable to your selected payment channel.
My deposit is still in 'Waiting' status. What should I do?
Yes, most live tables include a chat feature so you can interact with the dealer and other players during the game.
What deposit methods are available?
ArenaPlus supports various deposit methods, including GCash, Maya, bank transfers (BDO, BPI, UnionBank, and Metrobank), and Pay&Go.
Available deposit methods may vary depending on your location and account verification level.
Deposit Speed & Troubleshooting
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What to do if a deposit doesn’t reflect.
How long does a deposit take to reflect in my balance?
Most e-wallet and card deposits reflect instantly. Bank transfers can take a few minutes up to a couple of hours depending on your bank.
My deposit didn't show up what should I do?
First check your payment method’s transaction history to confirm the funds were sent. If confirmed but not reflected after an hour, contact ArenaPlus support with your reference number.
Why was my deposit declined?
Declines are usually caused by insufficient funds, an expired card, or a mismatch between your account details and the payment method. Try again or use a different method.
Deposit Bonuses
Promotions tied to funding your account.
How do I claim a deposit bonus?
Opt in to the promotion from the Promotions page before depositing, then make a qualifying deposit to have the bonus credited automatically.
Do all deposit methods qualify for bonuses?
Most methods qualify, but some promotions exclude certain e-wallets or cards — check the promotion’s terms before depositing.
What are the wagering requirements on bonus funds?
Bonus funds typically need to be wagered a set number of times before becoming withdrawable. The exact requirement is listed in each promotion’s terms.