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How to withdraw from ArenaPlus

Cash out your winnings in a few steps, and see what to prepare so your withdrawal isn’t delayed.

Withdraw in four steps

  1. Verify your account

    Complete ID verification before your first withdrawal.

  2. Open the cashier

    Tap Withdraw from your account menu.

  3. Choose your method

    Withdraw to the same method, in your own name.

  4. Confirm and track

    Check the status in your transaction history.

Methods, limits and timing

The cashier always shows the current limits and timing for your account.

MethodMinimumMaximumUsually arrives inFees
GCashSee cashierSee cashierSee cashierSee cashier
MayaSee cashierSee cashierSee cashierSee cashier
Bank transferSee cashierSee cashierSee cashierSee cashier

Withdrawals go only to a payment method registered in your own verified name. Your bank or e-wallet may charge its own fee.

If something goes wrong

Withdrawal pending

Check your verification status and any active bonus wagering.

Withdrawal rejected

The account name must match your verified name.

Taking longer than usual

Bank withdrawals can take longer on weekends and holidays.

Current promotions

Offers running on ArenaPlus now. Each has its own terms and dates. 21+ only.

All promotions
Sports

PVL odds boost

Boosted odds on selected PVL matches. T&Cs apply.

Sports

Parlay boost

Extra winnings on qualifying parlays. T&Cs apply.

PBA Governors’ Cup

Weekly rebate up to ₱1,920

T&Cs apply.

Offers change often and are subject to full terms on arenaplus.ph/promo. Bonus wagering must be completed before bonus winnings can be withdrawn.

Related guides

All payment guides

Withdrawal FAQs

Quick answers, grouped by topic.

Withdrawals

What is the minimum withdrawal amount?

The minimum withdrawal amount is ₱1, while the maximum withdrawal amount per transaction is ₱500,000.

Note: If you are withdrawing through Pay&Go, your available balance must be at least ₱500 to use this withdrawal method.

What withdrawal methods are supported?

You can withdraw funds through GCash, Maya, and a wide range of Philippine banks via InstaPay and PESONet, including:

  • BDO
  • BPI
  • UnionBank
  • Metrobank
  • RCBC
  • Security Bank
  • LANDBANK
  • PNB
  • Chinabank
  • EastWest
  • HSBC
How long does a withdrawal take to process?

Withdrawal requests are typically processed within 1 to 3 business days.

Withdrawals to GCash and Maya are usually processed the fastest and may be credited within 24 hours. Bank transfers may take 1 to 3 business days, depending on the receiving bank.

Processing times may be longer during weekends, public holidays, or when additional verification is required.

What is a Wallet Password?

Before making your first withdrawal, you must create a 6-digit Wallet Password.

Your Wallet Password is separate from your login password and is required each time you make a withdrawal. This additional security measure helps protect your funds and account.

To avoid delays when withdrawing, set up your Wallet Password in advance through your account's security settings.

Can I withdraw to a bank account under a different name?

No. For security and compliance purposes, withdrawals may only be processed to a bank account or e-wallet registered under your name.

This requirement helps prevent fraud and ensures compliance with Anti-Money Laundering (AML) regulations.

How many withdrawal methods can I add?

You can add up to 5 GCash accounts and 5 bank accounts to your ArenaPlus account for withdrawals.

Can I cancel a withdrawal request?

Withdrawal requests cannot be cancelled once they have been forwarded to the back-office team for processing.

Please review your withdrawal details carefully before submitting your request.

What verification is required for withdrawals?

You must complete KYC verification before you can make a withdrawal.

For larger withdrawal amounts, or when additional verification is required, we may ask you to submit supporting documents, such as:

  • A selfie with your ID or;
  • Proof of source of funds

These requirements help us comply with Bangko Sentral ng Pilipinas (BSP) and Anti Money Laundering Council (AMLC) regulations.

Withdrawing is a good moment to stop

Decide how much you can afford to lose before you deposit, and set daily or weekly limits in your account. Never deposit to win back losses.

Merry Christmas from ArenaPlus! 🎄