Table of Contents
Account safety on ArenaPlus covers three things: who’s allowed to play, how your information is handled, and what to do if something looks wrong. Here’s what applies to every player account.
What is the minimum age required to register?
Players must be at least 21 years old to create and use an ArenaPlus account. This requirement helps ensure the platform is used responsibly and in line with applicable Philippine gambling regulations — it’s checked as part of account verification, not just stated as a policy.
How is personal information protected?
ArenaPlus uses security measures designed to safeguard account data and maintain secure access to the platform. Personal information is handled responsibly and used only for account management, identity verification, and platform security — not shared beyond what’s needed for those purposes.
Can you update your personal details after registering?
Yes. Certain personal details can be updated directly within your account settings. For information that can’t be changed that way, ArenaPlus support can review your request and guide you through the appropriate steps.
What should you do if you suspect unauthorized access?
If you believe someone may have accessed your account without permission, act immediately:
- Change your password
- Contact ArenaPlus support
- Review your recent account activity
Support can help investigate the situation and take steps to keep your account protected going forward. Acting quickly matters here — the sooner a password is changed and the account flagged, the less window there is for further unauthorized activity.
Frequently asked questions
What is the minimum age required to register?
Players must be at least 21 years old to create and use an ArenaPlus account.
How is my personal information protected?
ArenaPlus uses security measures designed to safeguard account data, handling personal information responsibly and using it only for account management, identity verification, and platform security.
Can I update my personal details after registering?
Yes, certain details can be updated within your account settings. For anything that can’t be changed directly, support can help guide you through the process.
What should I do if I suspect unauthorized access to my account?
Change your password, contact ArenaPlus support, and review your recent account activity.
ArenaPlus is a PAGCOR-licensed sportsbook open to players aged 21 and above. Gambling does not guarantee earnings or financial gains — always have a game plan and play within your means. If you’d like tools to manage your play, visit ArenaPlus’s Responsible Gaming page, or contact PAGCOR at (02) 8522-0299 / www.pagcor.ph/regulatory/responsible-gaming.php. Gambling can be addictive — know when to stop.
