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To complete your ArenaPlus login, open the ArenaPlus app or website, tap Log In, and enter your registered details. If you’ve forgotten your password, use the reset option on the login screen.
This guide covers the login steps, password resets, fixes for common problems, and how to keep your account secure. ArenaPlus is for adults 21 and over.
Logging in takes less than a minute once your account is set up. Follow these steps on the app or website.
Only download the app from an official app store or the ArenaPlus website. The iOS app is listed on the App Store as “ArenaPlus: Live Sports Betting” (App Store)
Your ArenaPlus account is the same on the app and the website, so you can use either. Your balance and bet history follow you across devices
| Feature | App | Website |
| Where | iPhone app from the App Store | arenaplus.ph in any browser |
| Requirements | iOS 15.0 or later for the iPhone app | An up-to-date browser |
| Best for | Quick access and live betting on the go | Larger screens and desktop use |
Source: App Store listing.
If you can’t remember your password, reset it from the login screen. You don’t need to contact support for a standard reset.
Choose a password you don’t use for your email, e-wallet or social media. That way, a leak on another site can’t open your ArenaPlus account.
Most login problems have a quick fix. Try the steps below before contacting support.
| Problem | Try this |
| Wrong password message | Check caps lock and your saved password, then use Forgot Password |
| OTP not arriving | Check your signal, wait a minute, then request a new code |
| Account locked after several attempts | Wait and try again later, or contact customer support |
| App won’t open or keeps crashing | Update the app, restart your phone, or log in on the website instead |
| Can’t log in after a self-exclusion or break | This is expected while the exclusion is active; contact support for details |
If none of these work, contact ArenaPlus customer support. ArenaPlus lists 24/7 support by hotline at (02) 8539 0285, live chat, and email at [email protected] (App Store developer reply).
Your account holds your funds and personal details, so treat your login like a bank login. These habits keep it safe.
The App Store notes say recent updates improved account protection during registration and login (App Store). Keep the app updated to get these fixes.
Right after your ArenaPlus login is a good moment to check your responsible gaming settings. Set deposit and time limits before you place a bet, so your budget is fixed before the games start.
Betting is paid entertainment, never a way to make money or recover losses. If it stops being fun, take a break or use self-exclusion, and visit our responsible gaming page.
The most common causes are a wrong password, a delayed OTP or an outdated app. Reset your password or update the app, and contact support if the problem continues.
Your account works on both the app and the website Log out of any shared device after use.
Use the Forgot Password option on the login screen, or change it in your account settings once logged in.
You must be 21 or older. PAGCOR’s rules state that persons younger than 21 are not allowed to play (PAGCOR RG Code).
ArenaPlus lists 24/7 support by hotline, live chat and email.
Once you’re logged in, learn how to deposit and how to withdraw, or see how basketball markets work in the ArenaPlus basketball guide.
For adults 21 and over. Gambling can be addictive; please play responsibly.